The Halton Regional Police Service (HRPS) is issuing a warning to residents about a home repair fraud operating in the region.

The fraud involves contractors travelling door-to-door selling services that are unsolicited by a consumer. These services include but are not limited to chimney repair, general masonry work, step and driveway repairs and general debris cleaning or roof repairs and waterproofing.

The suspect may provide a quote with prices lower than market value and once a deal is reached, will request a large cash payment.

Based on previous complaints, initial work may start, however the crew will not return to complete the agreed upon job. After this initial work, the consumer may be approached to provide more money for supplies or to complete payment for the project. Once this additional or final payment is received, the contractor disappears and phone calls and text messages will go unanswered leaving the consumer with a damaged or partially completed project.

There have been multiple complaints with this similar mode of operation and similar suspects in Halton. In recent weeks, the HRPS has seen a number of these complaints in Burlington.

Police believe there may be additional victims in Halton, as well as victims outside of our region.

The suspect is described as a middle-aged white male with a heavy Irish accent.

A similar scam was investigated by the HRPS last summer (2022) and earlier this year (July 2023).

The “contractor” or suspects that traditionally perpetrate these types of scams can be aggressive and eager to acquire an initial cash deposit from victims. A series of business cards, pamphlets, and printed contracts may also accompany door-to-door sales pitches.

The following consumer protection tips and information are being shared to help consumers when hiring a contractor for their home.

•             Get recommendations from people you trust.

•             If it sounds too good to be true, it likely is.

•             Do your research.

•             Don’t be pressured to make a quick decision.

•             Ensure the contractor is insured.

•             Get multiple written estimates.

•             Check references.

•             Be cautious of unsolicited offers via the phone, or door to door.

Put it on Paper

•             Work requested and agreed upon.

•             Dates – Start, benchmarks, and finish.

•             Exact Cost of the project.

•             Acquire a receipt.

•             Acquire a guarantee / warranty information.

Anyone with information regarding this investigation is asked to contact the Regional Fraud Unit at 905-465-8741.

Tips can also be submitted anonymously to Crime Stoppers. "See something? Hear something? Know something? Contact Crime Stoppers" at 1-800-222-8477 (TIPS) or through the web at www.haltoncrimestoppers.ca.

Media Inquiries:

Halton Regional Police Service
Media Relations
905-825-4899
Email: corpcomm@haltonpolice.ca