The Halton Regional Police Service (HRPS) is committed to providing Halton residents with the highest-quality police service possible. As such, we hold ourselves accountable in everything we do. Public feedback is essential to ensuring that we continue to meet or exceed expectations.

Compliments

It is truly a privilege for us to serve this community, and so many of our members go above and beyond in the performance of their duties.

We would like to hear from you! If you would like to compliment one of our members, please email us at profstd@haltonpolice.ca.

Complaints

There are two types of complaints:

  • Against the conduct of a Halton Regional Police Service officer
  • Against the policies of, or services provided by, the Halton Regional Police Service

Those who feel their concern about an officer’s conduct can be resolved by speaking with a supervisor are encouraged to attend any Halton Regional Police Service station.

If a complainant wishes to file a formal complaint, they may contact Professional Standards profstd@haltonpolice.ca or the Law Enforcement Complaints Agency (LECA) https://leca.ca/

LECA is an independent oversight agency that manages the police complaint process in Ontario.

All complaints about the Halton Regional Police Service’s policies or service provided are investigated by the Inspector General of Policing. Complainants should therefore contact the Inspector General directly.

Contact Information

HRPS Professional Standards
Phone: 905-825-4885
Email: ProfStd@haltonpolice.ca