Please note that the Halton Regional Police Service Records counter at headquarters will be closed for the holidays between December 24, 2024 at 12:00 p.m. to January 2, 2025 at 8:00 a.m.

Under the Municipal Freedom of Information and Protection of Privacy Act, anyone wishing to make an application for information or exercise their right to correct their personal information within a record held by the police must submit a Freedom of Information access/correction request. Requests for youth records must be made directly to the Information and Privacy Officer. MFIPPA does not apply to records created under the Youth Criminal Justice Act.

How to Make a Freedom of Information Request
Lawyers, Insurance Companies, and General Records RequestsIndividuals Requesting Personal RecordsOther Ways to Apply
CLICK HERE TO APPLY ONLINE CLICK HERE TO APPLY ONLINE CLICK HERE FOR ADDITIONAL OPTIONS

Applications can be submitted online, by mail, or in person at HQ. Applicants are required to pay the $5.00, non-refundable, application fee. Online applicants must pay using Mastercard or Visa; cash and Interac are also available at HQ. Cheques only by mail.

Please do not use this application to request a copy of Motor Vehicle Collision reports. For MVC reports, please see our Police Records page.

Other Ways to Apply

  • By Mail

    If you are unable to apply online or would like to submit a correction request, mail the application form with a $5.00, non-refundable, application fee to:

    Halton Regional Police Service
    Attention: Freedom of Information Unit
    2485 North Service Road West
    Oakville, ON L6M 3H8

  • In Person

    Applications can also be submitted in person at HQ.  In person options for payment of the application fee include cash, Debit, Visa, and MasterCard. The application fee does not apply to correction requests.

In the application form, please provide as much detail as possible, specifying the information you are requesting. You may also consult with the Directory of Records for additional information.

Law Firms or Insurance Companies

Law firms, insurance companies, media, academic, and other general requesters for records can now apply online. Please upload a signed authorization or a consent form addressed to the Halton Regional Police Service with your request. If you wish to apply via mail, your request for records can be sent on your company letterhead rather than the application form; please include signed authorization.

Failing to detail exactly what you are requesting, providing the application fee, and/or your client's authorization, will delay your request.

Municipal Freedom of Information and Protection of Privacy Act

The purpose of the Municipal Freedom of Information and Protection of Privacy Act is:

  • To provide the right of access to information under the control of the police in accordance with the principles that information should be available to the public.
    • Exemptions from this right of access should be limited and specific, and decisions on disclosure should be reviewed independently.
  • To protect the privacy of individuals.

The Act also allows individuals to make privacy complaints should they believe a member of a police service has violated their privacy rights.

Contact the Information and Privacy Commissioner's office at 1-800-387-0073 regarding the complaint procedure or visit www.ipc.on.ca.

Contact Information

For help with an application or more information, please contact:

Freedom of Information Unit
Phone: 905-825-4777 ext. 5192