Reporting a Collision

You are required to report a collision as per the Highway Traffic Act of Ontario if the collision involves injury or death, or where the combined vehicle damage apparently exceeds $2,000.00 or where there is damage to private, municipal or highway property. If any door of a motor vehicle that is open or opening comes into contact with a cyclist, a bicycle, or a moving vehicle, this too must be reported.  You must report the collision to the police as soon as possible. Whether or not you are at fault for the collision does not change your obligation to file a collision report. The collision must be reported by representatives of all involved vehicles. Any person who has been involved in a collision who fails to attend at the Centre when directed by a police officer or when otherwise required by law is guilty of an offence.

Does your collision involve any of the following?

  • Personal injury or death;
  • Any criminal activity, such as an impaired driver, stolen vehicles, or assaults;
  • A vehicle transporting dangerous goods;
  • Collision with a municipal, provincial or federal vehicle;
  • A person whose driver's license is suspended or is not insured;
  • Damage to private, municipal, or highway property;
  • A pedestrian or cyclist; or
  • An uncooperative driver who does not want to exchange the necessary information

If any of the above circumstances apply, an officer should attend the scene. Call 9-1-1 for emergencies, or 905-825-4777 for non-emergency situations.

If your collision does not involve the above

If your collision DOES NOT involve any of the above circumstances follow this process:

  • If it is safe to do so, remove vehicle from the roadway.
  • Exchange information with the other involved drivers/parties, including independent witnesses and their contact information.
  • Obtain names, addresses, phone numbers, insurance and vehicle information, including their driver’s licence number and license plate number.
  • If an officer attended the scene of the collision, collision participants will be provided with a Report number to bring into the collision reporting center with them to complete their collision report.

Before you arrive at the Collision Reporting Centre (CRC):

  • Start your collision report by visiting Report a Collision from your mobile device or personal computer using the link below prior to attending the CRC.
  • As soon as possible, go to the CRC in the municipality where your collision occurred (see below for locations) with your vehicle. If your vehicle is drivable; to report your collision.
  • Bring your documentation with you to the CRC (driver’s licence, vehicle registration permit (ownership), and proof of insurance).
  • During business hours, the driver must report to the CRC with the damaged vehicle (driven or towed directly from the scene of the collision if not driveable).
  • Ideally, both parties of the collision should attend at the same time to speed up the process.

Click here or scan the below QR code to find a Collision Reporting Centre in Halton region.

When you get to the CRC:

QR Code for Collision Reporting Centres
  • The CRC allows individuals to report less serious collisions in an effective manner rather than having to wait long periods of time before police can respond. It also allows officers to continue attending calls that are highly serious in nature.
  • When you arrive at the CRC, CRC staff will document and photograph damage, apply damage stickers, take/complete the MVC report, and facilitate contact with respective insurance companies.

Legal Disclaimer:

By clicking on the above link or using this QR code, you will be leaving the Halton Regional Police Service (“HRPS”) website.  The HRPS and The Regional Municipality of Halton Police Service Board ("the Board") make no representations, warranties, or guarantees of any kind, express or implied, as to the content, sequence, accuracy, reliability, timeliness, or completeness of any of the information provided on or within the Accident Support Services International (ASSI) website. The HRPS and the Board do not assume and are not responsible for any liability whatsoever for any errors, omissions, or inaccuracies in the information provided, regardless of how caused. Furthermore, in no event will the HRPS or the Board be liable for any loss or damage, including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising out of, or in connection with, the use of the ASSI website. The HRPS and the Board will not be responsible for the use of, or the results obtained from, or the use of, this information. The HRPS and the Board shall assume no liability for any decisions made or actions taken or not taken by the user of the ASSI website in reliance upon any information furnished hereunder. Any unauthorized use or dissemination of the information or data within the ASSI website is strictly prohibited.

If your collision occurred in Milton or Halton Hills

After you have completed and submitted your online collision reporting form, you will need to attend:

HRPS 1 District (12 Division)
490 Childs Drive, Milton, ON L9T 5G2
Hours: Monday – Friday 10:00 a.m. – 6:00 p.m. / Open Saturdays 10:00 a.m. – 4:00 p.m. (Closed Sundays and holidays)
Telephone: 905-636-3100
Map Location

If your collision occurred in Oakville

After you have completed and submitted your online collision reporting form, you will need to attend:

HRPS 2 District (20 Division) 
95 Oak Walk Drive, Oakville, ON, L6H 0G6
Hours: Monday – Friday from 10:00 a.m. – 6:00 p.m. (closed Saturday, Sunday and holidays)
Telephone: 905-825-4640
Map Location

If your collision occurred in Burlington

After you have completed and submitted your online collision reporting form, you will need to attend:

HRPS 3 District (30 Division)
3800 Constable Henshaw Blvd. Burlington, ON, L7M 3Y2
Hours: Monday to Friday, 8:00 a.m. – 8:00 p.m. / Open Saturday and Sunday 10:00 a.m. – 6:00 p.m. (Closed holidays)
Telephone: 905-331-0233
Map Location